ISO/IEC 19086-3:2017

Title

Language: EN Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements

Abstract

Language: EN ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

Language(s)
Language: EN
Edition
1.0
Date of issue
20.07.2017
ISO/IEC JTC 1/SC 38
ICS Codes
35.210
Publication number
19086
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€ 80,00 (Download and hardcopy)
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postal download (15 Pages)

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Mandatory Standard according current regulation Mandatory Standard according current regulation

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